Returns & Exchanges

At Scandinavian Biolabs, we strive for complete satisfaction with our hair care solutions. If you are not entirely happy with your purchase, we offer a straightforward return process within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and the appropriate shipping address.

2

Prepare the Package

Ensure the items are securely packed in their original packaging; for hygiene reasons, products must be unopened and in their original condition to qualify for a standard refund.

3

Ship the Items

Affix the provided return label or use a tracked shipping service to send the package back to our facility, ensuring you retain the tracking number for your records.

4

Quality Check & Refund

Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing